{"id":8184,"date":"2022-07-14T09:49:04","date_gmt":"2022-07-14T09:49:04","guid":{"rendered":"http:\/\/ch.novotek-multi.dev4.mildmedia-dev.eu\/?page_id=8184"},"modified":"2025-12-22T12:32:54","modified_gmt":"2025-12-22T12:32:54","slug":"technischer-support","status":"publish","type":"page","link":"https:\/\/www.novotek.com\/ch\/dienstleistungen\/technischer-support\/","title":{"rendered":"Technischer Support"},"content":{"rendered":"  <div class=\"hero\">\n    <div class=\"carousel hero-slider small\" data-flickity data-flickity-options='{\"prevNextButtons\": false}'>\n              <div class=\"carousel-cell\">\n          <div class=\"container\">\n            <div class=\"hero-content\">\n                              <h1>Technischer Support<\/h1>\n<p>Sie stehen vor einer technischen Herausforderung oder haben eine konkrete Frage zu einem unserer Produkte? Dann sind Sie bei uns in besten H\u00e4nden.<\/p>\n              \n                              <a class=\"btn btn-primary\" href=\"https:\/\/www.novotek.com\/ch\/dienstleistungen\/technischer-support\/support-anfrage\/\">\n                  Technische Anfrage                <\/a>\n                          <\/div>\n          <\/div>\n\n          <img decoding=\"async\" width=\"1024\" height=\"293\" src=\"https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-1024x293.jpg.webp\" class=\"hero-bg\" alt=\"Hero Img\" fetchpriority=\"high\" srcset=\"https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-1024x293.jpg.webp 1024w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-300x86.jpg.webp 300w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-768x220.jpg.webp 768w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-1536x440.jpg.webp 1536w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-86x25.jpg.webp 86w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-306x88.jpg.webp 306w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-636x182.jpg.webp 636w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support-1632x468.jpg.webp 1632w, https:\/\/www.novotek.com\/ch\/wp-content\/uploads\/sites\/3\/technical-support.jpg.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>                  <\/div>\n          <\/div>\n\n      <\/div>\n\n   \n\n\n<div class=\"container-md group  \">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container-md paragraph  \">\n<p class=\"has-novotek-red-color has-text-color has-link-color has-medium-font-size wp-elements-92fb82650a8a488416cf7f01a80f265c\" style=\"font-style:normal;font-weight:500;text-transform:uppercase\">schnell, kompetent, praxisnah<\/p>\n<\/div>\n\n<div class=\"container-md heading  \">\n<h2 class=\"wp-block-heading has-large-font-size\">Wenn es drauf ankommt: Technischer Support mit Erfahrung<\/h2>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Ein aktiver Wartungsvertrag ist mehr als nur Support. Er ist Ihre Absicherung im laufenden Betrieb. Denn er stellt sicher, dass Sie jederzeit Zugriff auf aktuelle Softwareversionen haben, von Updates profitieren und technologisch auf dem neuesten Stand bleiben. Wenn im Alltag etwas nicht wie geplant funktioniert, sind wir f\u00fcr Sie da.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Unser Support-Team besteht aus erfahrenen Spezialisten mit fundiertem Know-how in industrieller IT<strong> <\/strong>sowie Automatisierungs- und Leitsystemen. Wir analysieren systematisch, denken mit und begleiten Sie pragmatisch zur L\u00f6sung: Von der ersten Einsch\u00e4tzung bis zur Kl\u00e4rung im Detail.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><strong>Im Rahmen eines aktiven Wartungsvertrags<\/strong> \u00fcbernehmen wir f\u00fcr Sie den Produktsupport inklusive der direkten Abstimmung mit unseren Lieferanten. Dank unserer engen, eingespielten Zusammenarbeit k\u00f6nnen wir technische Fragestellungen bei Bedarf gezielt eskalieren und Back-to-back mit dem Herstellersupport kl\u00e4ren.<\/p>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md heading  \">\n<h3 class=\"wp-block-heading\">Unsere Unterst\u00fctzung umfasst:<\/h3>\n<\/div>\n\n<div class=\"container-md list  \">\n<ul class=\"wp-block-list\"><div class=\"container-md list-item  \">\n<li><strong>Produktsupport<\/strong><br>Der Produktsupport dient der Kl\u00e4rung technischer Fragestellungen, Fehlerbilder und produktbezogener Funktionen. Er ersetzt jedoch keine Schulung und keine Einf\u00fchrung in die grundlegende Bedienung oder Konzeption der Software. Der Produktsupport ist im Rahmen eines aktiven Wartungsvertrags inbegriffen.<\/li>\n<\/div>\n\n<div class=\"container-md list-item  \">\n<li><strong>Applikationssupport<\/strong><br>Unterst\u00fctzung bei kundenspezifischen L\u00f6sungen, Integrationen oder produktionsnahen Abl\u00e4ufen. Der Applikationssupport ist nicht Bestandteil des Wartungsvertrags und wird bei Bedarf separat erbracht.<\/li>\n<\/div>\n\n<div class=\"container-md list-item  \">\n<li><strong>Schulungen und Workshops<\/strong><br>F\u00fcr den gezielten Wissensaufbau, den sicheren Umgang mit den Produkten und das Verst\u00e4ndnis von Zusammenh\u00e4ngen bieten wir individuelle, praxisnahe Schulungen und Workshops an.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Unser technischer Support ist <strong>zu Gesch\u00e4ftszeiten erreichbar<\/strong>.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Als erfahrener, praxisnaher Ansprechpartner kennen wir Ihre Systemlandschaft und vermitteln zuverl\u00e4ssig und l\u00f6sungsorientiert zwischen Betrieb, Produkt und Lieferant.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n  <div class=\"slider-column-parent\">\n    <div class=\"container\">\n      <div class=\"slider-column-title\">So finden Sie den richtigen Ansprechpartner <\/div>\n\n      <div class=\"slider-column\">\n        <div class=\"slider-cell carousel-cell large\"><div class=\"column-box\">\n  \n      <div class=\"title\">\n      Produktfragen    <\/div>\n  \n      <div class=\"text\">\n      <p>Wenn Sie sich f\u00fcr ein Produkt interessieren oder allgemeine Fragen zu Einsatzm\u00f6glichkeiten, Funktionen oder Integrationen haben, steht Ihnen unser <strong>Sales-Team<\/strong> gerne beratend zur Seite.<\/p>\n<p><a href=\"mailto:Sales.switerland@novotek.com\">sales.switerland@novotek.com<\/a><\/p>\n    <\/div>\n  \n  \n  <\/div>\n\n<\/div><div class=\"slider-cell carousel-cell large\"><div class=\"column-box\">\n  \n      <div class=\"title\">\n      Technische Probleme    <\/div>\n  \n      <div class=\"text\">\n      <p>Bei technischen Problemen, ungew\u00f6hnlichem Verhalten einer Software \/Hardware, oder wenn etwas nicht wie erwartet funktioniert, ist unser <strong>Support-Team<\/strong> f\u00fcr Sie da \u2013 l\u00f6sungsorientiert und mit dem n\u00f6tigen technischen Tiefgang.<\/p>\n<p><a href=\"mailto:support.switzerland@novotek.com\">support.switzerland@novotek.com<\/a><\/p>\n    <\/div>\n  \n  \n  <\/div>\n\n<\/div><div class=\"slider-cell carousel-cell large\"><div class=\"column-box\">\n  \n      <div class=\"title\">\n      Fragen zu Lizenzen    <\/div>\n  \n      <div class=\"text\">\n      <p>Fragen zu Lizenzen, Verl\u00e4ngerungen, Aktivierungen oder Bestellungen richten Sie bitte direkt an unseren <strong>Inside-Sales<\/strong>. Dort erhalten Sie alle Informationen rund um administrative Themen und Vertragsdetails.<\/p>\n<p><a href=\"mailto:info.switzerland@novotek.com\">info.switzerland@novotek.com<\/a><\/p>\n    <\/div>\n  \n  \n  <\/div>\n\n<\/div>      <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"container-md spacer  \">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md heading  \">\n<h2 class=\"wp-block-heading\">H\u00e4ufige Fragen (FAQ)<\/h2>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong>Was ist im Produktsupport enthalten \u2013 und was nicht?<\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Der Produktsupport unterst\u00fctzt bei technischen Fragestellungen zu Funktion, Konfiguration und Verhalten der eingesetzten Software-Produkte. Er umfasst Fehleranalysen, Versionsfragen und produktbezogene Abkl\u00e4rungen. Schulungen, projektspezifische Anpassungen oder produktionsnahe Abl\u00e4ufe sind nicht Bestandteil des Produktsupports.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong>Ist der Herstellersupport im Wartungsvertrag inbegriffen?<\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Im Rahmen eines aktiven Wartungsvertrags \u00fcbernehmen wir die technische Abstimmung mit unseren Lieferanten. Dazu geh\u00f6ren auch Eskalationen und weiterf\u00fchrende Abkl\u00e4rungen mit dem Herstellersupport.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong>Warum sollte ich einen Wartungsvertrag abschliessen?<\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Ein Wartungsvertrag stellt sicher, dass Sie Zugriff auf aktuelle Softwareversionen und Updates haben und im Produktsupport priorisiert behandelt werden. Zudem erm\u00f6glicht er bei Bedarf eine strukturierte Kl\u00e4rung technischer Themen mit den Herstellern.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong>Ist der technische Support auch ohne Wartungsvertrag m\u00f6glich?<\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Support ohne Wartungsvertrag ist nur eingeschr\u00e4nkt m\u00f6glich. Ohne aktiven Wartungsvertrag steht kein Herstellersupport zur Verf\u00fcgung, wodurch weiterf\u00fchrende technische Abkl\u00e4rungen nicht m\u00f6glich sind.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong>Wann ist Support sinnvoll \u2013 und wann empfehlen sich Schulungen?<\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Support ist sinnvoll bei konkreten technischen Fragestellungen oder St\u00f6rungen im laufenden Betrieb. Schulungen empfehlen sich, wenn Grundlagenwissen aufgebaut, vertieft oder der sichere Umgang mit der Software erlernt werden soll.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong><strong>Gibt es auch Online-Schulungen?<\/strong><\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Ja, wir bieten Schulungen sowohl vor Ort als auch online an. Inhalte und Formate stimmen wir individuell auf Ihre Anforderungen ab. Erg\u00e4nzend stellen auch unsere Lieferanten Selbstlernkurse und weitere Schulungsangebote zur Verf\u00fcgung.<\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md details  alignwide\">\n<details class=\"wp-block-details alignwide is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong><strong><strong><strong>Welche Kontaktm\u00f6glichkeiten bietet der Support?<\/strong><\/strong><\/strong><\/strong><\/strong><\/summary><div class=\"container-md spacer  \">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p>Der Support ist zu Gesch\u00e4ftszeiten erreichbar. Die Kontaktaufnahme erfolgt in der Regel schriftlich, um eine strukturierte Bearbeitung und eine nachvollziehbare Dokumentation sicherzustellen. Nutzen Sie dazu unser <a href=\"https:\/\/www.novotek.com\/ch\/dienstleistungen\/technischer-support\/support-anfrage\/\"><strong>Kontaktformular <\/strong><\/a>oder schreiben Sie direkt an <a href=\"mailto:support.switzerland@novotek.com\"><strong>support.switzerland@novotek.com<\/strong><\/a> <\/p>\n<\/div>\n\n<div class=\"container-md paragraph  \">\n<p><\/p>\n<\/div><\/details>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md cover  alignfull\">\n<div class=\"wp-block-cover alignfull has-black-color has-text-color\" style=\"margin-top:0;padding-top:48px;padding-right:48px;padding-bottom:48px;padding-left:48px;min-height:66vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient\" style=\"background:linear-gradient(135deg,rgb(238,238,238) 0%,rgb(111,124,131) 99%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><div class=\"container-md group  alignfull\">\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"container-md heading  \">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\">Support-Ressourcen unserer Hersteller &gt;<\/h2>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md columns  \">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-829b1d53 wp-block-columns-is-layout-flex\" style=\"margin-bottom:0\"><div class=\"container-md column  \">\n<div class=\"wp-block-column has-novotek-white-background-color has-text-color has-background has-link-color wp-elements-518177c1c8265bf9d34ceeade01c7786 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"container-md heading  \">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"single\">GE Vernova<\/h3>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md buttons  \">\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\"><div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/digitalsupport.ge.com\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a><\/div>\n<\/div>\n\n<div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.gevernova.com\/software\/product-documentation\" target=\"_blank\" rel=\"noreferrer noopener\">Dokumentation<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md column  \">\n<div class=\"wp-block-column has-novotek-white-background-color has-text-color has-background has-link-color wp-elements-f1eeb1f6e6b32d6070ce25c8ccd1eba9 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"container-md heading  \">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"single\">Kepware<\/h3>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md buttons  \">\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\"><div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.ptc.com\/support\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a><\/div>\n<\/div>\n\n<div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--4\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/my.kepware.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">my.kepware<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md column  \">\n<div class=\"wp-block-column has-novotek-white-background-color has-text-color has-background has-link-color wp-elements-09f8ddb407f7bf47c20adeb542d24450 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"container-md heading  \">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"single\">HighByte<\/h3>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md buttons  \">\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\"><div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--5\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/support.highbyte.com\/kb\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md column  \">\n<div class=\"wp-block-column has-novotek-white-background-color has-text-color has-background has-link-color wp-elements-78bd86e2faa20e279c68d2e5692fe59b is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"container-md heading  \">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"single\">AMDT<\/h3>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container-md buttons  \">\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\"><div class=\"container-md button  \">\n<div class=\"wp-block-button centered is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link has-novotek-dark-red-color has-novotek-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/my.amdt.com\/#\/\" target=\"_blank\" rel=\"noreferrer noopener\">my AMDT<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container-md spacer  \">\n<div style=\"height:30px\" aria-hidden=\"true\" 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aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"cta-block\">\n  <div class=\"container\">\n          <h2><\/br>Kontaktieren Sie unser Support-Team!<\/h2>\n    \n          <div><p>Wir unterst\u00fctzt Sie bei Ihren technischen Problemen oder Fragen.<\/p>\n<\/div>\n    \n          <a class=\"btn btn-primary\" href=\"https:\/\/www.novotek.com\/ch\/dienstleistungen\/technischer-support\/support-anfrage\/\">Technische Anfrage<\/a>\n      <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Suchen Sie einen Partner, der Ihre Herausforderung versteht? 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Um die optimale L\u00f6sung zu finden, denken sie dabei auch mal Out of the Box.<\/p>\n","protected":false},"author":15,"featured_media":3179,"parent":8180,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"3220,3216,3200,3195,3208","_relevanssi_noindex_reason":"","content-type":"","footnotes":""},"class_list":["post-8184","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technischer Support - Novotek Switzerland<\/title>\n<meta name=\"description\" content=\"Wir stehen Ihnen bei technischen Fragen schnell und unkompliziert zur Seite. 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