{"id":919,"date":"2021-07-29T14:11:50","date_gmt":"2021-07-29T14:11:50","guid":{"rendered":"https:\/\/www.novotek.com\/co-uk\/?page_id=919"},"modified":"2022-06-09T15:25:41","modified_gmt":"2022-06-09T15:25:41","slug":"service-and-support-agreements","status":"publish","type":"page","link":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/","title":{"rendered":"Service and Support Agreements"},"content":{"rendered":"
\n
\n
\n
\n
\n

Service and Support Agreements<\/h1>\n

We offer various service and support agreements that can be adapted to your company.<\/p>\n \n <\/div>\n <\/div>\n\n \"Hero <\/div>\n <\/div>\n\n <\/div>\n\n

Home<\/a><\/span><\/span><\/div><\/div>\n\n\n
\n
\n

Complex facilities and production environments often have similarly complex support needs. That is why we offer various service and support agreements, so that you can be sure that you get the help and guidance you need – when you need it.<\/p>\n<\/div>\n\n

\n

We want to deliver a continuously high level of service for all our customers. Our support model means that we give you fast and efficient solutions to your challenges throughout the product’s lifetime. Various service and support agreements can be adapted so that you get a support solution that suits you and your company. <\/p>\n<\/div>\n\n

\n

Do you need a service and support agreement? See our various agreements below, and contact us<\/a>.<\/p>\n<\/div>\n\n

\n
\n<\/div>\n\n
\n

Our service and support agreements<\/h2>\n<\/div>\n\n
\n

Support agreement<\/strong><\/h4>\n<\/div>\n\n
\n

A support agreement guarantees that we always have technicians who have received training in your standard products from Novotek. Service and support is available by phone or remote connection.<\/p>\n<\/div>\n\n

\n

SupportPlus agreement<\/strong><\/h4>\n<\/div>\n\n
\n

A SupportPlus agreement guarantees that Novotek always delivers the latest patches and upgrades. <\/p>\n<\/div>\n\n

\n

Service agreement<\/strong><\/h4>\n<\/div>\n\n
\n

A service agreement guarantees that we always have technicians who have received training in your standard products from Novotek. The technicians will be available for maintenance, service and support. The agreement can be adapted to the customer’s needs with optional support times, guaranteed response time, on-site help and backup.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\n

Let\u2019s tell you more!<\/h2>\n \n \n Contact us<\/a>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

We offer various service and support agreements that can be adapted to your company.<\/p>\n","protected":false},"author":28,"featured_media":1279,"parent":723,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1134,1145,1,1125,1138,1114","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-919","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nService and Support Agreements - Novotek UK<\/title>\n<meta name=\"description\" content=\"We offer various service and support agreements that can be adapted to your company.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service and Support Agreements - Novotek UK\" \/>\n<meta property=\"og:description\" content=\"We offer various service and support agreements that can be adapted to your company.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/\" \/>\n<meta property=\"og:site_name\" content=\"Novotek UK\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-09T15:25:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/2021\/Novotek_UK\/We_offer\/Service_and_Support_Agreements\/Novotek_Service_and_Support_Agreements_1920x800.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@novotek\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/\",\"url\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/\",\"name\":\"Service and Support Agreements - Novotek UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2021\\\/Novotek_UK\\\/We_offer\\\/Service_and_Support_Agreements\\\/Novotek_Service_and_Support_Agreements_1920x800.jpg\",\"datePublished\":\"2021-07-29T14:11:50+00:00\",\"dateModified\":\"2022-06-09T15:25:41+00:00\",\"description\":\"We offer various service and support agreements that can be adapted to your company.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2021\\\/Novotek_UK\\\/We_offer\\\/Service_and_Support_Agreements\\\/Novotek_Service_and_Support_Agreements_1920x800.jpg\",\"contentUrl\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/2021\\\/Novotek_UK\\\/We_offer\\\/Service_and_Support_Agreements\\\/Novotek_Service_and_Support_Agreements_1920x800.jpg\",\"width\":1920,\"height\":800,\"caption\":\"Novotek_Service_and_Support_Agreements\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/service-and-support-agreements\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"We offer\",\"item\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/we-offer\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Service and Support Agreements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#website\",\"url\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/\",\"name\":\"Novotek UK\",\"description\":\"Connect - Digitalise - Optimise\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#organization\",\"name\":\"Novotek\",\"url\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/cropped-novotek-symbol-rgb-pos.png\",\"contentUrl\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/wp-content\\\/uploads\\\/sites\\\/7\\\/cropped-novotek-symbol-rgb-pos.png\",\"width\":512,\"height\":512,\"caption\":\"Novotek\"},\"image\":{\"@id\":\"https:\\\/\\\/www.novotek.com\\\/co-uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/novotek\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/novotek-uk-ireland\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/NovotekCorp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service and Support Agreements - Novotek UK","description":"We offer various service and support agreements that can be adapted to your company.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/","og_locale":"en_GB","og_type":"article","og_title":"Service and Support Agreements - Novotek UK","og_description":"We offer various service and support agreements that can be adapted to your company.","og_url":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/","og_site_name":"Novotek UK","article_modified_time":"2022-06-09T15:25:41+00:00","og_image":[{"width":1920,"height":800,"url":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/2021\/Novotek_UK\/We_offer\/Service_and_Support_Agreements\/Novotek_Service_and_Support_Agreements_1920x800.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@novotek","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/","url":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/","name":"Service and Support Agreements - Novotek UK","isPartOf":{"@id":"https:\/\/www.novotek.com\/co-uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/#primaryimage"},"image":{"@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/#primaryimage"},"thumbnailUrl":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/2021\/Novotek_UK\/We_offer\/Service_and_Support_Agreements\/Novotek_Service_and_Support_Agreements_1920x800.jpg","datePublished":"2021-07-29T14:11:50+00:00","dateModified":"2022-06-09T15:25:41+00:00","description":"We offer various service and support agreements that can be adapted to your company.","breadcrumb":{"@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/#primaryimage","url":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/2021\/Novotek_UK\/We_offer\/Service_and_Support_Agreements\/Novotek_Service_and_Support_Agreements_1920x800.jpg","contentUrl":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/2021\/Novotek_UK\/We_offer\/Service_and_Support_Agreements\/Novotek_Service_and_Support_Agreements_1920x800.jpg","width":1920,"height":800,"caption":"Novotek_Service_and_Support_Agreements"},{"@type":"BreadcrumbList","@id":"https:\/\/www.novotek.com\/co-uk\/we-offer\/service-and-support-agreements\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.novotek.com\/co-uk\/"},{"@type":"ListItem","position":2,"name":"We offer","item":"https:\/\/www.novotek.com\/co-uk\/we-offer\/"},{"@type":"ListItem","position":3,"name":"Service and Support Agreements"}]},{"@type":"WebSite","@id":"https:\/\/www.novotek.com\/co-uk\/#website","url":"https:\/\/www.novotek.com\/co-uk\/","name":"Novotek UK","description":"Connect - Digitalise - Optimise","publisher":{"@id":"https:\/\/www.novotek.com\/co-uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.novotek.com\/co-uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.novotek.com\/co-uk\/#organization","name":"Novotek","url":"https:\/\/www.novotek.com\/co-uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.novotek.com\/co-uk\/#\/schema\/logo\/image\/","url":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/cropped-novotek-symbol-rgb-pos.png","contentUrl":"https:\/\/www.novotek.com\/co-uk\/wp-content\/uploads\/sites\/7\/cropped-novotek-symbol-rgb-pos.png","width":512,"height":512,"caption":"Novotek"},"image":{"@id":"https:\/\/www.novotek.com\/co-uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/novotek","https:\/\/www.linkedin.com\/company\/novotek-uk-ireland\/","https:\/\/www.youtube.com\/user\/NovotekCorp"]}]}},"_links":{"self":[{"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/pages\/919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/comments?post=919"}],"version-history":[{"count":12,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/pages\/919\/revisions"}],"predecessor-version":[{"id":4181,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/pages\/919\/revisions\/4181"}],"up":[{"embeddable":true,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/pages\/723"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/media\/1279"}],"wp:attachment":[{"href":"https:\/\/www.novotek.com\/co-uk\/wp-json\/wp\/v2\/media?parent=919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}