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Your success, our goal
Novotek operates primarily in the areas of industrial IT, automation and connectivity. In these areas Novotek has solution architects and application specialists with long experience of all stages of the lifecycle of operational technology.
Novotek also has application knowledge in practically all industries, as well as a wide network of global and local partners in all industries. This combination of experience, knowledge and business partners and a portfolio of the best products in the market enables Novotek to offer the right solution to each customer. A solution which offers openness, scalability and flexibility without compromising on quality or price. At a time when outsourcing and streamlined organisations have made businesses overly-dependent on individual players, Novotek’s open and scalable solutions offer an alternative to the rigid solutions provided by many of our competitors. By focusing on the outcomes and improvements our customers seek, rather than on any single product we offer, we can often find ways to supplement existing investments with new elements that fit the need, which is better for customers both in terms of cost and in terms of speed to having a solution.
Focus: our customers’ success
Success for Novotek’s customers is a success for Novotek. Industrial IT, automation and connectivity are today the main means of competition in the fight to maintain production in northern Europe and to stay ahead in the global race of digitalization. We continuously monitoring our markets to be able to support the most efficient way to operate our clients’ systems, whether that is in the cloud, on premises or in any hybrid form. Being side-by-side with customers, experiencing there challenges, is key and therefore it is Novotek’s ambition that as many as possible of our employees shall have direct customer contact.
Balanced: products, services & solutions
The key to success for Novotek lies in choosing an optimal solution. A solution which does not maximise the number of engineer hours or add unnecessary products, but offers a good balance between services and products. A mix which has such a balance in its content meets the customers’ needs today as well as tomorrow. This requires scalability, openness, mobility and, not least, responsibility. Novotek therefore takes responsibility for the included products in its delivered, so our customers can feel secure. Novotek supplements the products with services which are required to meet its customers’ needs and ensures, together with its partners, that the solution is implemented in the best way.
Innovative: for a new world
The requirements on industrial IT, automation and connectivity solutions today are different from yesterday by the demands to be able to adapt faster, integrate with more systems seamlessly and do all this securely. This development is accelerated by a global trend of digitisation in all industries where new customers offerings and business models have to be supported as well as deliving on the usual demands for productivity increases. Novotek’s solutions have always been based on an open approach, facilitating change and innovation and being able to incorporate new technology like AI and Additive production.
Scalable: small to big
Today the ability to start in small scale and grow with your solution is something that everyone expects from any system. The prime manifestation of this view is the trend towards SaaS (cloud computing), where scalability is integrated from the outset. All solutions marketed by Novotek are adapted so as to enable users to start small, so customers can “test the waters” - and then expand and add to the solution as requirements grow, without having to start from scratch. With that comes also the right support services for managing this process of rapid development with continues change and pivoting. Novotek supports and collaborates with our customers in their efforts to become more agile in their work with industrial IT.
Local: on the corner
The key to effective collaboration between Novotek and its customers is to be close to each other. Close enough to be able to offer support and service our products and solutions in your language, and to be able to help with small things without big costs. Novotek also continually looks for new partners, or support expansion of existing to ensure that we can secure full implementation services locally to our customers.
One: Novotek - Integrated & uniform
The Novotek Group has the same ambition in all countries in which it operates with the same production and solution offerings. Novotek continuously aims to give its customers better solutions, faster support and a wider product portfolio in our territory. Cross-border collaboration also makes our organisation more efficient and uniform, which cuts costs and improves the efficiency of our sales and marketing activities that results in better profitability and customer satisfaction.