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Want to attract the right tenants?
Do you want to be able to secure satisfaction of you tenants?
The Internet of Things is the answer to those and many more questions that you have. The ability to get closer to your customers and offer them better service and a feeling of being sustainable is something every facility owner wants. But this is just the start, with a IoT solution from Novotek will you have the ability to also share and control the service and operations of the facilities. Combine data from multiple sources and create dash or info-boards for each type of user. IoT can mean not just more happy customers but also new revenue stream where you can invent new services to sell as the leasing contracts.
Basically IoT has the potential to change everything you do, but it requires the right plan and therefore it is important to have the right partner.
As a facility owner you have your primary interest in keeping the tenants happy. That is easier said than done but if you could help them to show off better from the time when their clients step into the door until they leave? You probably also have a number of subcontractors working together with you to manage the buildings. The communication between them and you is probably challenging from time to time? Imagen that you had one view between you where you could send messages and cases to them and where they could report back in. Sometimes it is even worse when you, the tenant and the service organization are discussing the climate and everybody have their view and data about the situation. Just think about a situation where you all looked at the same temperature meter.
All this and so many more things can be achieved with a IoT system for facilities delivered by Novotek.
The Novotek approach to this is based on our 30 year of experience in building management providing connectivity, securely, and supply data to wherever you want to do you dashboards, analytics or other ways of using the data.
We believe that you need a digital advisor to get it right and get there in time.
This shift or digitalization are going to fundamentally change facility management as well as rest of the community. The new generations expect more, faster and change for them comes naturally. You need to be able to adapt faster and here you will need help. The digital journey is full of challenges but remember that the fundamental thing is to get the right partnerships for this.
The basic parts of any IoT solution is always to start with get connected, with that comes also the planning and the first analysis on what data that should and can be gathered. At this stage you can also start to put up pain points and business drivers that affects you.
It is not until the last step you are able to put together the business case and determine the business value and outcomes you can get.
This journey is not easy to do if you don’t have the experience and few have today and therefore it is wise to seek guidance from someone that have done this before. By following the steps in the process that Novotek is using will you be able to tap into this experience and not having to make the same mistakes as others.
Join the digital era and become the next digital industrial!
Connecting the buildings and its subsystems are not always easy, especially since the true value comes when you connect with as many devices as possible. Many just do energy or the heating system but the power comes when you connect elevators, escalators, security and entry systems but also weather data, business data from ERP and CRM and you could just go on. This is where the business cases get really interesting.
In order to be able to do all this you need a partner that understand communication and data.
In the connection piece lays also the secure part that is vital in today’s cyber security environment. Many claim they fix this but few really understand the complexity. There exist a number of different ways to connect to the devices and when connect them to the cloud. These so called edge devices, that either can be a software installed on your devices or in your automation systems but also a dedicated HW, that provides an easy deployable and secure solution. This would be easy if all systems were modern but we all know they aren’t. Therefore, is it critical to secure that your advisor knows how to connect to older devices.
When the device is connected is the next step to provide each stakeholder in your IoT case with their data and insights. That means dashboards, analytics and raw data adopted to their needs and what gives them value no matter if that is your customers’ maintenance staff or management, your development department or even inside sales.
The key is that everybody is seeing the same data but adopted to their needs and view point.
We advise to build simple dashboards first and then let them evolve into full rich environment. The fleet in this case can at multiple levels from your full fleet of equipment via your customers view of his devices down to a service engineer at source partner of the customer or you. Important is also to remember that the data can be used for any mandatory reporting to authorities like energy consumption. Everybody having everything at his hand all the time.
Just image the power of knowing everything about every single machine you have delivered, the faults, the way they are ran and how they are changed. I think you already see all the potential usage of that internally in your organization for development, support and logistics.
But the real power comes when you can start to predict events, help customers optimize the usage of material or set up paramenters.
In order to do this you need to know more than just how it is now, you need to predict the future. That can be done, with large amount of data and advanced analytics, many times called BIG DATA.
You will have the power to be the fortune teller on your equipment.
Many including GE have realized that if you shall build an IoT solution you have to base it on platform and partnership. The reason in simple, the connectivity piece is really costly and the front end is something that you will work with continuously adding and changing in order to get more value out of it and making more and more people part of the solutions. There exist hundreds of new startups doing IoT platforms and most of these will die.
In order to be relatively safe that your platform is there in 12 months you should go with a full platform that can solve your needs.
The partnership is equally important since starting from zero with a platform and doing all the mistakes on your own is extremely costly. Therefore should you always consider the ecosystem around the platform before you make the chose. In the graph to the left have Forrester done an excellent job in pulling together the platforms for IoT from the major players. They also categorized them and the quadrant for industrial use is called connected. The two players in that quadrant are both connected to Novotek. GE is our main supplier and PTC have become important due to the acquisition of communication software specialist Kepware.
So, when you need a digital advisor contact Novotek!
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